After reviewing our blog posts over the past 4+ years, I realized we have not talked much about our site service team. Our normal service area is in New Jersey, Eastern Pennsylvania, Delaware, and Maryland. On a case-by-case basis we have gone substantially further.
At a power plant in coastal New Jersey, a triple water softener system needed to have a media exchange. Each steel vessel has 20 cuft of softening resin. Res-Kem brought our trailer mounted vacuum.
Manned by two Res-Kem service people, the entire process of resin removal, underdrain inspection, and refilling took only 5 hours to complete from start to finish. "We could have been done about 1-1.5 hours sooner, but we couldn't shutdown all three units at once" said Joe Urbans III Res-Kem lead rebed technician because we needed to work around the plant's operation.
Our sales representative at the site stated "The Res Kem team was extremely professional! They executed all of the work safely, they worked quickly and efficiently - regularly checking in with the customer. The station engineer was very pleased with the work".